/**
 * emadbrz – Support tickets (My Account, RTL/LTR, dark mode)
 */

.emadbrz-tickets {
    --tk-blue: #2563eb;
    --tk-blue-light: #60a5fa;
    --tk-text: #0f172a;
    --tk-muted: #64748b;
    --tk-body: #475569;
    --tk-border: rgba(148, 163, 184, 0.22);
    --tk-radius: 20px;
    --tk-radius-sm: 14px;
}

.emadbrz-tickets__flash {
    margin-bottom: 1rem;
    padding: 0.85rem 1rem;
    font-size: 0.875rem;
    font-weight: 600;
    border-radius: var(--tk-radius-sm);
    border: 1px solid transparent;
}

.emadbrz-tickets__flash--success {
    color: #065f46;
    background: rgba(16, 185, 129, 0.12);
    border-color: rgba(16, 185, 129, 0.25);
}

.emadbrz-tickets__flash--error {
    color: #991b1b;
    background: rgba(239, 68, 68, 0.1);
    border-color: rgba(239, 68, 68, 0.22);
}

.emadbrz-tickets__head {
    display: flex;
    flex-wrap: wrap;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1rem;
    margin-bottom: 1.35rem;
}

.emadbrz-tickets__title {
    margin: 0.35rem 0 0;
    font-size: clamp(1.25rem, 2.8vw, 1.5rem);
    font-weight: 800;
    color: var(--tk-text);
}

.emadbrz-tickets__desc {
    margin: 0.35rem 0 0;
    font-size: 0.9375rem;
    line-height: 1.7;
    color: var(--tk-muted);
}

.emadbrz-tickets__back {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    margin-bottom: 0.35rem;
    font-size: 0.8125rem;
    font-weight: 700;
    color: var(--tk-blue);
    text-decoration: none;
}

.emadbrz-tickets__back:hover {
    color: var(--tk-text);
}

.emadbrz-tickets__btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.45rem;
    min-height: 46px;
    padding: 0.65rem 1.15rem;
    font: inherit;
    font-size: 0.875rem;
    font-weight: 700;
    text-decoration: none;
    border: none;
    border-radius: var(--tk-radius-sm);
    cursor: pointer;
    transition: transform 0.22s ease, box-shadow 0.22s ease, background 0.22s ease;
}

.emadbrz-tickets__btn--primary {
    color: #fff;
    background: linear-gradient(135deg, var(--tk-blue) 0%, var(--tk-blue-light) 100%);
    box-shadow: 0 10px 28px rgba(37, 99, 235, 0.28);
}

.emadbrz-tickets__btn--primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 14px 32px rgba(37, 99, 235, 0.34);
}

.emadbrz-tickets__empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 0.85rem;
    padding: 2.5rem 1.25rem;
    text-align: center;
    border-radius: var(--tk-radius);
    border: 1px dashed var(--tk-border);
    background: rgba(248, 250, 252, 0.85);
}

.emadbrz-tickets__empty-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 64px;
    height: 64px;
    border-radius: 18px;
    color: var(--tk-blue);
    background: rgba(37, 99, 235, 0.1);
}

.emadbrz-tickets__list {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.85rem;
}

.emadbrz-tickets__card {
    display: flex;
    flex-direction: column;
    gap: 0.55rem;
    padding: 1rem 1.05rem;
    border-radius: var(--tk-radius);
    border: 1px solid var(--tk-border);
    background: rgba(255, 255, 255, 0.92);
    box-shadow: 0 8px 24px rgba(15, 23, 42, 0.05);
    transition: transform 0.22s ease, box-shadow 0.22s ease, border-color 0.22s ease;
}

.emadbrz-tickets__card:hover {
    transform: translateY(-3px);
    border-color: rgba(96, 165, 250, 0.35);
    box-shadow: 0 14px 32px rgba(37, 99, 235, 0.1);
}

.emadbrz-tickets__card-top {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.45rem;
}

.emadbrz-tickets__number {
    font-size: 0.75rem;
    font-weight: 800;
    letter-spacing: 0.04em;
    color: var(--tk-blue);
}

.emadbrz-tickets__badge {
    display: inline-flex;
    padding: 0.22rem 0.55rem;
    font-size: 0.6875rem;
    font-weight: 700;
    border-radius: 999px;
}

.emadbrz-tickets__badge--status.is-open { color: #1d4ed8; background: rgba(37, 99, 235, 0.12); }
.emadbrz-tickets__badge--status.is-pending { color: #b45309; background: rgba(245, 158, 11, 0.14); }
.emadbrz-tickets__badge--status.is-answered { color: #047857; background: rgba(16, 185, 129, 0.14); }
.emadbrz-tickets__badge--status.is-closed { color: #64748b; background: rgba(100, 116, 139, 0.14); }

.emadbrz-tickets__badge--priority.emadbrz-tickets__badge--high { color: #b42318; background: rgba(239, 68, 68, 0.12); }
.emadbrz-tickets__badge--priority.emadbrz-tickets__badge--normal { color: #475569; background: rgba(148, 163, 184, 0.16); }
.emadbrz-tickets__badge--priority.emadbrz-tickets__badge--low { color: #0369a1; background: rgba(14, 165, 233, 0.12); }

.emadbrz-tickets__card-title {
    margin: 0;
    font-size: 1rem;
    font-weight: 800;
    line-height: 1.35;
    color: var(--tk-text);
}

.emadbrz-tickets__card-excerpt {
    margin: 0;
    font-size: 0.8125rem;
    line-height: 1.65;
    color: var(--tk-body);
}

.emadbrz-tickets__card-meta {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.65rem;
    margin-top: auto;
    padding-top: 0.35rem;
    font-size: 0.75rem;
    color: var(--tk-muted);
}

.emadbrz-tickets__link {
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    font-size: 0.8125rem;
    font-weight: 700;
    color: var(--tk-blue);
    text-decoration: none;
}

.emadbrz-tickets__link:hover {
    text-decoration: underline;
}

/* Form */
.emadbrz-tickets__form,
.emadbrz-tickets__reply {
    padding: 1.15rem;
    border-radius: var(--tk-radius);
    border: 1px solid var(--tk-border);
    background: rgba(255, 255, 255, 0.92);
    box-shadow: 0 8px 24px rgba(15, 23, 42, 0.05);
}

.emadbrz-tickets__grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.85rem;
}

.emadbrz-tickets__field {
    margin-bottom: 0.85rem;
}

.emadbrz-tickets__field label {
    display: block;
    margin-bottom: 0.4rem;
    font-size: 0.8125rem;
    font-weight: 700;
    color: var(--tk-text);
}

.emadbrz-tickets__req {
    color: #b42318;
}

.emadbrz-tickets__field input[type="text"],
.emadbrz-tickets__field select,
.emadbrz-tickets__field textarea,
.emadbrz-tickets__reply textarea {
    width: 100%;
    padding: 0.75rem 0.9rem;
    font: inherit;
    font-size: 0.9375rem;
    color: var(--tk-text);
    background: #fff;
    border: 1px solid var(--tk-border);
    border-radius: var(--tk-radius-sm);
    transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.emadbrz-tickets__field input:focus,
.emadbrz-tickets__field select:focus,
.emadbrz-tickets__field textarea:focus,
.emadbrz-tickets__reply textarea:focus {
    outline: none;
    border-color: rgba(37, 99, 235, 0.5);
    box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.12);
}

.emadbrz-tickets__btn--submit {
    margin-top: 0.35rem;
}

.emadbrz-tickets__reply {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
    margin-top: 1rem;
}

/* Thread */
.emadbrz-tickets__single-meta {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.5rem;
    margin-top: 0.35rem;
}

.emadbrz-tickets__thread {
    display: flex;
    flex-direction: column;
    gap: 0.85rem;
}

.emadbrz-tickets__msg {
    padding: 1rem 1.05rem;
    border-radius: var(--tk-radius);
    border: 1px solid var(--tk-border);
    background: rgba(248, 250, 252, 0.95);
}

.emadbrz-tickets__msg--staff {
    background: linear-gradient(180deg, rgba(239, 246, 255, 0.98), rgba(219, 234, 254, 0.85));
    border-color: rgba(96, 165, 250, 0.28);
    margin-inline-start: clamp(0px, 4vw, 28px);
}

.emadbrz-tickets__msg--user {
    margin-inline-end: clamp(0px, 4vw, 28px);
}

.emadbrz-tickets__msg-head {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.5rem;
    margin-bottom: 0.55rem;
    font-size: 0.75rem;
    color: var(--tk-muted);
}

.emadbrz-tickets__msg-author {
    font-size: 0.8125rem;
    font-weight: 800;
    color: var(--tk-text);
}

.emadbrz-tickets__msg-body {
    font-size: 0.9375rem;
    line-height: 1.75;
    color: var(--tk-body);
}

.emadbrz-tickets__msg-body p {
    margin: 0 0 0.65rem;
}

.emadbrz-tickets__msg-body p:last-child {
    margin-bottom: 0;
}

.emadbrz-tickets__notice {
    margin-top: 1rem;
    padding: 0.85rem 1rem;
    font-size: 0.875rem;
    font-weight: 600;
    border-radius: var(--tk-radius-sm);
}

.emadbrz-tickets__notice--closed {
    color: #64748b;
    background: rgba(100, 116, 139, 0.1);
    border: 1px solid rgba(100, 116, 139, 0.18);
}

@media (max-width: 991px) {
    .emadbrz-tickets__list {
        grid-template-columns: 1fr;
    }

    .emadbrz-tickets__grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

@media (max-width: 767px) {
    .emadbrz-tickets__list,
    .emadbrz-tickets__grid {
        grid-template-columns: 1fr;
    }

    .emadbrz-tickets__head {
        flex-direction: column;
        align-items: stretch;
        gap: 0.85rem;
        margin-bottom: 1.15rem;
    }

    .emadbrz-tickets__head > .emadbrz-tickets__btn {
        width: 100%;
    }

    .emadbrz-tickets__btn--primary {
        width: 100%;
        min-height: 46px;
    }

    .emadbrz-tickets__card {
        padding: 0.9rem 0.95rem;
    }

    .emadbrz-tickets__card-meta {
        flex-direction: column;
        align-items: flex-start;
        gap: 0.45rem;
    }

    .emadbrz-tickets__form,
    .emadbrz-tickets__reply {
        padding: 1rem;
    }

    .emadbrz-tickets__field input[type="text"],
    .emadbrz-tickets__field select,
    .emadbrz-tickets__field textarea,
    .emadbrz-tickets__reply textarea {
        font-size: 16px;
    }

    .emadbrz-tickets__msg--staff,
    .emadbrz-tickets__msg--user {
        margin-inline: 0;
    }

    .emadbrz-tickets__msg-head {
        flex-direction: column;
        align-items: flex-start;
    }

    .emadbrz-tickets__empty {
        padding: 2rem 1rem;
    }
}

@media (max-width: 575px) {
    .emadbrz-tickets__title {
        font-size: 1.2rem;
    }

    .emadbrz-tickets__card-top {
        gap: 0.35rem;
    }

    .emadbrz-tickets__flash {
        font-size: 0.8125rem;
        padding: 0.75rem 0.85rem;
    }
}

@media (max-width: 479px) {
    .emadbrz-tickets__form,
    .emadbrz-tickets__reply {
        padding: 0.85rem;
        border-radius: 16px;
    }

    .emadbrz-tickets__btn {
        min-height: 44px;
    }
}

@media (hover: none) and (pointer: coarse) {
    .emadbrz-tickets__card:hover {
        transform: none;
    }

    .emadbrz-tickets__btn--primary:hover {
        transform: none;
    }
}